Planned or Unplanned Absence Services (system) & Compliance
UCICA Offers a comprehensive solution to comply with the following regulatory requirements.
"11.1 A Member who breaches this Regulation shall be subject to the following penalties:
a) For a first offence, written warning with direction to correct deficiency within thirty (30) calendar days.
b) For a second offence or subsequent offence, $100.00 per incident.
c) Failure to correct deficiencies within thirty (30) calendar days or pay fines is subject to suspension and ultimately revocation. 12. IMPLEMENTATION OF THIS REGULATION 12.1
This Regulation comes into force as of May 1, 2018"
UCICA Services for RCICs
UCICA is offering services to assist all RCIC to meet these requirements so that they may concentrate on their business and let us handle this difficult task. And most importantly a complete system to manage, maintain and to automatically implement a protocol assisting the member to protect the public and their license by avoiding a non compliance issue.
This fee based service will cover following mandatory components to assist members comply with PUAR:
1. Contingency plan* to address what will occur with their practice in the event of a planned or unplanned absence and which includes the following six (6) mandatory components:
a. a system to address emergencies that may arise on client files;
b. accurate and up-to-date information on office procedures;
c. accurate and up-to-date information on the consulting practice;
d. steps taken to facilitate the stepping in of the authorized representative(s) and/or responsible person;
e. a process to appropriately notify the Council in the event of incapacitation or other medical condition(s); and
f. a process to appropriately notify the Council in the event of the death of the RCIC or the declaration of the RCIC as a missing person;
2. An independent Authorised representative to chose from the list of competent and honest RCIC/Legal Professionals to serve Designation of an Authorized Representative or Responsible Person Form (Designation Form)
3. A a business continuity plan to deal with events that would stop normal office processes as a result of either routine or dramatic events
Once subscription is approved, member will receive further instructions instantly via email.
The UCICA system and plan:
Once the public or member has reported an incident covered in this program, UCICA will automatically initiate a systematic protocol in the following manner:
Service for the public:
General Incident reporting and service protocol
Once the incident (absent/leave/change) is reported by any representative or the client has failed to communication with the representative and contact UCICA pursuant to retainer agreement clause the following procedure will automatically be adopted as soon as possible.
Limitations and basic policy disclosure:
How to apply:
Definitions:Parties include the following:
Regulatory Requirements and Background
RCICs who own an immigration/citizenship consulting practice (e.g., sole proprietorship, corporation, etc.) are required to comply with certain mandatory arrangements in case of their Planned or Unplanned Absence due to any reason(s).
"The purpose of this Regulation is to outline the requirements for Members to implement a Planned or Unplanned Absence from their immigration/citizenship consulting practice so as not to prejudice their Clients." ICCRC
All members must follow related regulations introduced by the ICCRC. This Regulation is enacted pursuant to section 3.1 and 42.1 of the By-law of the Council.Planned or Unplanned Absence Regulation
"4.3 A Member working as a salaried employee is not required to adhere to this Regulation.
4.4 A Member shall create and maintain a Contingency Plan to address what will occur with his/her practice in the event of a Planned or Unplanned Absence...
4.5 A Member shall designate one or more Authorized Representative(s) and/or a Responsible Person, as required, who will be the primary contact for the Client and the Council in the event of a Planned or Unplanned Absence.
4.6 A Member shall provide the Registrar with a Designation of an Authorized Representative or Responsible Person Form (Designation Form), which is dated and signed by both parties, containing the contact information (including the name, primary and secondary address, telephone number and e-mail address)..
4.9 A Member shall update the Registrar within fifteen (15) calendar days if there are any changes to the contact information of the Authorized Representative(s) and/or Responsible Person.
4.10 A Member shall develop a Business Continuity Plan to deal with events that would stop normal office processes as a result of either routine or dramatic events such as, natural disasters, extreme weather conditions, prolonged power or communication failure, robbery or criminal activity, civil unrest, terrorist acts, etc.
6.1 A Member who is suspended by the Council shall designate an Authorized Representative who will assume the responsibility of the practice for the duration of the suspension period.
8.1 A Member shall include in the Retainer Agreement a clause stating that in the event the Client is unable to contact the Member and has reason to believe the Member may be dead, incapacitated, etc., the Client should contact ICCRC." ICCRC