Planned or Unplanned Absence Services (system)
Free Video Orientation
UCICA Offers a comprehensive solution to comply with the following regulatory requirements.
"11.1 A Member who breaches this Regulation shall be subject to the following penalties:
a) For a first offence, written warning with direction to correct deficiency within thirty (30) calendar days.
b) For a second offence or subsequent offence, $100.00 per incident.
c) Failure to correct deficiencies within thirty (30) calendar days or pay fines is subject to suspension and ultimately revocation. 12. IMPLEMENTATION OF THIS REGULATION 12.1
This Regulation comes into force as of January 1, 2018"
UCICA Services for RCICs
UCICA is offering services to assist all RCIC to meet these requirements so that they may concentrate on their business and let us handle this difficult task. And most importantly a complete system to manage, maintain and to automatically implement a protocol assisting the member to protect the public and their license by avoiding a non compliance issue.
The UCICA system:
Once the public or member has reported an incident covered in this program, UCICA will automatically initiate a systematic protocol in the following manner:
Regulatory Requirements and Background
RCICs who own an immigration/citizenship consulting practice (e.g., sole proprietorship, corporation, etc.) are required to comply with certain mandatory arrangements in case of their Planned or Unplanned Absence due to any reason(s).
"The purpose of this Regulation is to outline the requirements for Members to implement a Planned or Unplanned Absence from their immigration/citizenship consulting practice so as not to prejudice their Clients." ICCRC
All members must follow related regulations introduced by the ICCRC. This Regulation is enacted pursuant to section 3.1 and 42.1 of the By-law of the Council.Planned or Unplanned Absence Regulation
"4.3 A Member working as a salaried employee is not required to adhere to this Regulation.
4.4 A Member shall create and maintain a Contingency Plan to address what will occur with his/her practice in the event of a Planned or Unplanned Absence...
4.5 A Member shall designate one or more Authorized Representative(s) and/or a Responsible Person, as required, who will be the primary contact for the Client and the Council in the event of a Planned or Unplanned Absence.
4.6 A Member shall provide the Registrar with a Designation of an Authorized Representative or Responsible Person Form (Designation Form), which is dated and signed by both parties, containing the contact information (including the name, primary and secondary address, telephone number and e-mail address)..
4.9 A Member shall update the Registrar within fifteen (15) calendar days if there are any changes to the contact information of the Authorized Representative(s) and/or Responsible Person.
4.10 A Member shall develop a Business Continuity Plan to deal with events that would stop normal office processes as a result of either routine or dramatic events such as, natural disasters, extreme weather conditions, prolonged power or communication failure, robbery or criminal activity, civil unrest, terrorist acts, etc.
6.1 A Member who is suspended by the Council shall designate an Authorized Representative who will assume the responsibility of the practice for the duration of the suspension period.
8.1 A Member shall include in the Retainer Agreement a clause stating that in the event the Client is unable to contact the Member and has reason to believe the Member may be dead, incapacitated, etc., the Client should contact ICCRC." ICCRC
General Incident reporting and service protocol
Once the incident (absent/leave/change) is reported by any representative or the client has failed to communication with the representative and contact UCICA pursuant to retainer agreement clause the following procedure will automatically be adopted as soon as possible.
Service for the public:
Limitations and basic policy disclosure:
How can UCICA assist members to comply with the above mandatory sections of the regulations?
UCICA in association with an authorized representative and third party consulting organizations has made arrangements for all members to satisfy the above specific sections of the ICCRC regulations in the following manner:
Service cost UCICA member or Non-member (RCIC):
Basis Level: CAD 300 or CAD 468 Respectively per year (Only above sections of the regulations covered)
Comprehensive Level: CAD 180 or CAD 348 per year. (All sections of the regulations covered)
How to apply:
Definitions:Parties include the following: